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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zhilang Gui (Lang Gui)

Zhilang Gui (Lang Gui)

March 25, 2026

5  out of  5
rating by Zhilang Gui (Lang Gui)
"I wasn't even sure non-owner auto insurance was something I needed until I spoke with Chris Bryson at State Farm. He walked me through everything patiently and got me the right coverage without any hassle. Great experience — I'll definitely be going back to Chris for any future insurance needs."
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amangala d

March 24, 2026

5  out of  5
rating by amangala d
"Kelsie was amazing, she checked back with me every 6 months until she was able to offer me a better deal then my current plan"
We responded:
"Thank you, Amangala, for your wonderful feedback! I'm happy to hear that Kelsie provided you with such attentive service and found a better deal for you. Our team is dedicated to ensuring you have the best possible experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Islow 86

March 20, 2026

5  out of  5
rating by Islow 86
"Kelsie did a fantastic work on handling my renters insurance as a first time user for StateFarm. She assisted me on what policy's and options I should add to my current needs and situations. She handle my questions well and answered them flawlessly."
We responded:
"Thank you for your review! I'm happy to hear that Kelsie provided you with excellent assistance on your insurance. It's great to know she was able to guide you through the options and address your questions effectively. If you need any further assistance, feel free to reach out!"
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chmbrskt

March 20, 2026

5  out of  5
rating by chmbrskt
"I am so happy I switched to State Farm coverage. This review is solely for the process of setting up and getting my auto insurance with this office and so far I am thrilled. Kelsie Paul is patient, kind, and most importantly knowledgeable and informative."
We responded:
"Thank you for your review! I'm glad to hear that you're satisfied with the process of setting up your auto insurance with us. Kelsie is indeed a valuable member of our team, and I'm happy she could assist you so well. If you have any questions or need further assistance, feel free to reach out anytime!"
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Angela Chavez

March 20, 2026

5  out of  5
rating by Angela Chavez
"I had such a great experience with State Farm over the phone today! Kelsie Paul was my representative, and she was super friendly, helpful, and easy to talk to. Everything was explained clearly, and I hung up feeling confident and taken care of—I truly feel safe being on the road. Definitely recommend! 😊"
We responded:
"Thank you, Angela! I'm happy to hear about your positive experience with Kelsie. It's wonderful to know she made you feel confident and well taken care of. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Alyssa Dzialo

March 17, 2026

5  out of  5
rating by Alyssa Dzialo
"This was the first agency I joined when I moved to Austin over 10 years ago. The service is highly responsive and reliable. Highly recommend."
We responded:
"Thank you, Alyssa, for your wonderful review! I'm happy to know that our service has been reliable and responsive for you over the years. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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David Chaney

March 16, 2026

5  out of  5
rating by David Chaney
"Very professional and knowledgeable about the company, she also was very courteous. Outstanding job Kelsie"
We responded:
"Thank you for your review, David! I'm glad to hear that Kelsie provided you with professional and courteous service. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
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Frances Williams

March 12, 2026

5  out of  5
rating by Frances Williams
"Samantha was such a wonderful help I called all day and she helped me through it all I’m so grateful and thankful that even though I called what felt like 1000 times she was so sweet and willing to help me and was so sweet thank you so much"
We responded:
"Thank you for your kind words, Frances! I'm delighted to hear that Samantha was able to assist you so effectively. We take pride in providing helpful and friendly service, and it's wonderful to know she made a positive impact on your experience. If you ever need anything else, feel free to reach out!"
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Higinio Cicilia Feito

March 3, 2026

5  out of  5
rating by Higinio Cicilia Feito
"La atención de Domingo Rodriguez es excelente, me logró a conseguir tarifas mas bajas en la aseguranza de mi vehículo y vivienda. 100% recomendado"
We responded:
"¡Gracias, Higinio! Me alegra saber que Domingo te brindó una atención excelente y te ayudó a obtener tarifas más bajas. Valoramos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Frances Morey

March 3, 2026

5  out of  5
rating by Frances Morey
"After mentioning online that I was shopping for a new insurance company I was bombarded with offers that were no more than sales pitches to talk me into paying high rates. State Farm invited me to get a quote in an efficient manner and I appreciated their modest quote compared to other insurers. They got my business."
We responded:
"Thank you, Frances! I'm happy you found our approach efficient and our quote competitive. It's wonderful to have you with us. If you need anything else, feel free to reach out!"
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Baldwin Flamar

February 25, 2026

5  out of  5
rating by Baldwin Flamar
"Penny was great! I was so grateful and blessed for her to be the person to help Me with my auto insurance. It’s a blessing, I thank The good Lord for her 🙏🏽"
We responded:
"Baldwin, thank you for your wonderful feedback! I'm happy to hear that Penny was able to assist you with your insurance needs. We're grateful to have her on our team. If you ever need anything else, feel free to reach out!"
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Rex Loyer

February 25, 2026

5  out of  5
rating by Rex Loyer
"Just incredible. Mikelhela got me setup and Samantha welcomed me personally with a phone call. She said the rest of the office is this awesome and I believe it. Lots of caring energy.✨♥️"
We responded:
"Thank you, Rex! I'm so happy to hear about your positive experience with Mikayla and Samantha. Our team is dedicated to providing a welcoming and caring environment, and it's wonderful to know you felt that energy. If you need anything else, feel free to reach out!"
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Pathros Matamoros

February 19, 2026

5  out of  5
rating by Pathros Matamoros
"Atención muy personalizada de parte del joven Domingo!! Estuvo atento explicando las expectativas sobre la aseguranza de mis carros, tuvo la disponibilidad de ir hasta mi trabajo por que soy una persona muy ocupada y no podía hacer los trámites por medio del teléfono, estuvo explicando todas mis dudas! Muchas gracias por tener personal altamente capacitado!!"
We responded:
"¡Gracias, Pathros! Me alegra saber que Domingo te brindó una atención tan personalizada y que pudo ayudarte con tus necesidades de seguro de manera tan conveniente. Estamos comprometidos a ofrecer un servicio excepcional y apreciamos tus amables palabras sobre nuestro equipo. ¡Estamos aquí para lo que necesites!"
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Austin Keller

February 19, 2026

5  out of  5
rating by Austin Keller
"I worked with Penny Leschner and she was phenomenal. She had an answer for every question I had and explained everything with ease. Looking forward to my time with State Farm thanks to this team!"
We responded:
"Austin, thank you for your fantastic feedback! I'm happy to hear that Penny provided such excellent service and made everything clear for you. We’re excited to have you with us at State Farm and are here for any future questions or needs. Let us know if there's anything else we can do for you!"
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Yvette Erdman

February 18, 2026

5  out of  5
rating by Yvette Erdman
"So much cheaper than progressive. Excellent customer service. Kelsie is awesome."
We responded:
"Thank you, Yvette! I'm happy to hear that you found our rates competitive and appreciated the service. Kelsie is indeed a valuable part of our team, and I'm glad she made a positive impact. If you need anything else, feel free to reach out!"
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Ed Hartgrove

February 17, 2026

5  out of  5
rating by Ed Hartgrove
"She took good care of me. Walking me through the setup. Thank you"
We responded:
"Thank you, Ed! I'm happy to hear that you felt well taken care of during the setup process. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Roselin

February 17, 2026

5  out of  5
rating by Roselin
"La atención de Domingo Rodriguez es excelente, me logró a conseguir tarifas mas bajas en la aseguranza de mi vehículo y vivienda. 100% recomendado"
We responded:
"¡Gracias, Roselin! Me alegra saber que Domingo pudo ayudarte a obtener tarifas más bajas para tu seguro de vehículo y vivienda. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por recomendarnos!"
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Kristina Jones

February 17, 2026

5  out of  5
rating by Kristina Jones
"Chris and his team are so dedicated and really fantastic! Such an asset to State Farm."
We responded:
"Kristina, thank you for your wonderful feedback! I'm happy to know that you find our team dedicated and fantastic. We’re committed to providing excellent service, and your words mean a lot to us. Let us know if there's anything else we can assist you with!"
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Jody Mortensen

February 16, 2026

5  out of  5
rating by Jody Mortensen
"Shani was professional, personable, and friendly. Her follow-through and attention to details were SO helpful. Not only did she make the process easy she made it enjoyable!"
We responded:
"Hey, Jody! Thanks so much for letting us know that Shani provided such a professional and personable experience. We’re happy to hear the attention to detail and follow-through were so helpful and that the process felt easy and even enjoyable. We truly appreciate you taking the time to share this!"
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Lauren Terrell

February 13, 2026

5  out of  5
rating by Lauren Terrell
"Very helpful!"
We responded:
"Thank you, Lauren! I'm glad you found our service helpful. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Bill Widmer

February 13, 2026

5  out of  5
rating by Bill Widmer
"Shani & Samantha were an absolute delight to work with! They saved me tons of money while also increasing my coverages. Couldn't be happier with the switch!"
We responded:
"Bill, thank you for your fantastic review! I'm so happy to hear that Shani and Samantha were able to assist you effectively and help you save money while enhancing your coverage. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Mani Gnanamurugan

February 12, 2026

5  out of  5
rating by Mani Gnanamurugan
"I had an amazing experience with State Farm and Kelsie did a great job in providing quotes and setting up my account. I researched many firms and this turned out to be best one in terms of the price, coverage and quality. Highly recommend Kelsie"
We responded:
"Thank you, Mani, for your wonderful feedback! I'm delighted to hear that Kelsie was able to assist you effectively with quotes and account setup. It's fantastic that you found our offerings to be the best fit for your needs. We appreciate your recommendation and are here for any future assistance you may need. Let us know if there's anything else we can do for you!"
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Arthur Johnson

February 10, 2026

5  out of  5
rating by Arthur Johnson
"The phone call I had with Miss Samantha was very pleasant and professional she answered all of my questions she even gave me information she was very heavenly pleasant and I appreciate her listening to me"
We responded:
"Arthur, thank you for your wonderful feedback! I'm glad to hear that Samantha provided you with such a pleasant and professional experience. We appreciate your kind words and are here to assist you with any future questions or needs. Let us know if there's anything else we can do for you!"
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Tiras White (FRESH FELLA LLC)

February 9, 2026

5  out of  5
rating by Tiras White (FRESH FELLA LLC)
"SAMANTHA IS THE BEST BY FAR, EXCELLENT SERVICE!"
We responded:
"Thank you, Tiras! I'm happy to hear that Samantha provided you with excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
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Juan Gonzalez

February 9, 2026

5  out of  5
rating by Juan Gonzalez
"Excelente atención buen conocimiento sobre la materia de seguros el Sr.Domingo Rodríguez posee una excelente atención de cliente"
We responded:
"¡Gracias, Juan! Me alegra saber que recibiste una atención excelente y que Domingo te brindó un servicio de calidad. Estamos comprometidos a ofrecer siempre el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"