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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Murilo Pereira

Murilo Pereira

May 14, 2026

1  out of  5
rating by Murilo Pereira
"State Farm sold me a home + auto bundle and explained that once I obtained my Texas driver's license, my premium would likely decrease. However, after providing my Texas DL and adding my wife to the policy (following their recommendation), my monthly premium increased by approximately 45%. I do not believe the office acted in bad faith, but I do believe the underwriting process and possible premium adjustments were not clearly explained before the policy was finalized. For customers who are new to Texas or new to the U.S. insurance system, I strongly recommend getting multiple quotes and asking very detailed questions about how underwriting re-rates can affect the final premium after the policy starts. The home insurance pricing was competitive, but the communication and expectation-setting around the auto policy were very disappointing."
We responded:
"Murilo, thank you for sharing your experience! I'm happy to hear that Samantha and Kelsie provided you with excellent service and all the information you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Alex Zhurkevich

May 14, 2026

5  out of  5
rating by Alex Zhurkevich
"Thanks to Kelsie Paul for being so kind to set a vehicle insurance for me smoothly, and the final price was lower than in the original quote. And thanks to Shani Cowart for her help with my renter's insurance: she provided comprehensive guidance and reached the leasing company herself to set everything."
We responded:
"Alex, thank you for your review! I'm happy to hear that Kelsie was able to assist you with setting up your insurance smoothly and at a better price than expected. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Viviyn McLeod

May 14, 2026

5  out of  5
rating by Viviyn McLeod
"Quick and easy she helped me buy my first insurance 🥹"
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Suzee Lama

May 8, 2026

5  out of  5
rating by Suzee Lama
"Very helpful agents and prices looks good to me."
We responded:
"Thank you, Suzee! I'm happy to hear that our team was helpful and that you're satisfied with our prices. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Rajani shah

May 7, 2026

5  out of  5
rating by Rajani shah
"The staff at Chris's office are excellent and very helpful. The customer service from his staff is SUPERB>"
We responded:
"Thank you for your review, Rajani! I'm happy to hear that our team provided you with excellent and helpful service. We strive to offer superb customer service every day. Let us know if there's anything else we can assist you with!"
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Lauren Smola

May 7, 2026

5  out of  5
rating by Lauren Smola
"I love working with this insurance office! Zinnia is always such a pleasure to talk to, and always offers 5-star customer service."
We responded:
"Thank you, Lauren! I'm happy to hear that you enjoy working with our office and that Zinnia has been providing you with excellent service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Desiree Warne

May 3, 2026

5  out of  5
rating by Desiree Warne
"We had a wonderful experience with Shani as we were working on the purchase of a home for my mother. She was very responsive and provided us with what we needed to move forward with the home loan on schedule."
We responded:
"Thank you, Desiree! I'm happy to hear that Shani was able to assist you effectively. It's great to know she was responsive and helped keep everything on track. If you have any more questions or need further assistance, feel free to reach out!"
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Emma Tompkins

May 1, 2026

5  out of  5
rating by Emma Tompkins
"I have had a great experience with Shani in obtaining a new policy, as well as transferring my auto policy to Texas. She is very responsive and helpful. Highly recommend!"
We responded:
"Thank you, Emma! I'm glad to hear that Shani was able to assist you with your new policy and the transfer of your policy to Texas. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jim Hix

April 29, 2026

5  out of  5
rating by Jim Hix
"Outstanding service in every way. Ask for Kelsie Paul. You will love her knowledge,attitude and professionalism!!!"
We responded:
"Thank you, Jim! I'm happy you had such a positive experience with our service. Kelsie is indeed a valuable part of our team, and we're grateful for your kind words about her expertise and professionalism. If there's anything else we can assist you with, just let us know!"
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Mehaney Attia

April 28, 2026

5  out of  5
rating by Mehaney Attia
"This is my first time financing and insuring a car on my own. Penny was amazing at answering all my questions. I appreciate the service she provided. Thank you!"
We responded:
"Thank you, Mehaney, for sharing your experience! I'm glad Penny could assist you with your first financing and insurance process. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Jeannette Rodriguez

April 25, 2026

5  out of  5
rating by Jeannette Rodriguez
"Kelsie Paul was phenomenal!! The Customer service from her from the very beginning was lovely. I felt no pressure I felt no rush and I felt safe. Changing insurance companies scared me a bit not going to lie but they made it feel like such a great stress free experience. Truthfully, answered all of my questions, educated me on car and home insurance and made sure I was comfortable with all the choices I made. Been a few choices in life I've made with 100% certainty and switching to StateFarm is one of them for sure!! Thank you guys for everything."
We responded:
"Thank you, Jeannette! I'm happy to hear that Kelsie provided you with such a supportive and informative experience. It's wonderful that you felt comfortable and confident in your decision to switch to State Farm. We're here to make your insurance journey as smooth as possible. Let us know if there's anything else we can assist you with!"
Profile photo of Amanda Bailey

Amanda Bailey

April 24, 2026

5  out of  5
rating by Amanda Bailey
"Kelsie was so sweet and helpful getting me set up with State Farm. Wonderful onboarding experience!"
We responded:
"Thank you, Amanda! I'm glad to hear that Kelsie provided you with such a wonderful onboarding experience. We're grateful to have her on our team, and it's fantastic to know she made your setup with State Farm smooth and pleasant. If you need anything else, feel free to reach out!"
Profile photo of Angela Chappell Beasley

Angela Chappell Beasley

April 22, 2026

5  out of  5
rating by Angela Chappell Beasley
"The team here is great! They are super helpful and quick in responding to questions. I really appreciate their helpful responsiveness to their customers - every time!"
We responded:
"Hey, Angela! Thank you for sharing your thoughts about our team and your experience with us. We’re happy to hear our responsiveness and support with your questions has stood out to you. It means a lot that you notice the consistency each time you reach out."
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Danna Evans

April 16, 2026

5  out of  5
rating by Danna Evans
"Always friendly, prompt and helpful!"
We responded:
"Thank you, Danna! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Karishma Melwani

Karishma Melwani

April 15, 2026

5  out of  5
rating by Karishma Melwani
"Had the best experience getting my insurance set up with Shani. She was organized, quick, and made my experience seamless!"
We responded:
"Thank you, Karishma! I'm happy to hear that Shani provided such an organized and seamless experience for you. We strive to make the insurance process as smooth as possible. If you need any further assistance, feel free to reach out!"
Profile photo of Joshua Figueroa

Joshua Figueroa

April 15, 2026

5  out of  5
rating by Joshua Figueroa
"Very respectful, answered every question possible, easy to set up"
We responded:
"Thank you, Joshua! I'm happy to know you found the process easy and that all your questions were answered. Our office is committed to providing respectful and helpful service. If you need anything else, feel free to reach out!"
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dowell evans

April 15, 2026

5  out of  5
rating by dowell evans
"Very professional and great job communicate customers"
We responded:
"Thank you, Dowell! I'm happy to hear you appreciated our professionalism and communication. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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K. McCandies

April 10, 2026

5  out of  5
rating by K. McCandies
"Kelsie was very knowledgeable, friendly, and patient."
We responded:
"Thank you, K. McCandies! I'm happy to hear that Kelsie provided you with knowledgeable and friendly service. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Coco B

Coco B

April 10, 2026

5  out of  5
rating by Coco B
"We ask for a change on the insurance policy and this was taken care of very quickly. Excellent customer service."
We responded:
"Thank you, Coco! I'm happy to hear that your policy change was handled swiftly. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else you need, feel free to reach out!"
Profile photo of Vivek Joshi

Vivek Joshi

April 10, 2026

5  out of  5
rating by Vivek Joshi
"I've had insurance here for over 4 years now, helpful staff. I do recommend this place."
We responded:
"Thank you, Vivek, for your kind words and for being with us for over four years! I'm happy to hear that our team has been helpful to you. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of tavo barrera

tavo barrera

April 9, 2026

5  out of  5
rating by tavo barrera
"I want to thank Domingo Rodriguez for his excellent service in helping me get my auto insurance policy. From the beginning, he was very professional, clear in explaining the coverage, and always willing to answer any questions. What I appreciated most is that he didn’t pressure me and gave me different options so I could choose what best fit my needs. The whole process was smooth and transparent. I definitely recommend him if you’re looking for someone reliable and professional to help you with your insurance."
We responded:
"Thank you, Tavo, for sharing your experience! I'm happy to hear that Domingo provided you with such professional and clear service. It's great to know that he made the process smooth and transparent for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Amy Brydon

Amy Brydon

April 8, 2026

5  out of  5
rating by Amy Brydon
"Ever since I switched to the State Farm office I have enjoyed working on my insurance! They are very service oriented, and it is wonderful to have a local branch where I can get to know the people that are helping me! However, they also have the national and onlinesupport for 24/7 questions and roadside assistance. Every time I’ve had to use it, it has worked marvelously! I also appreciate that they’re looking for good deals for me. I switched my car insurance over to State Farm because of the suggestion of one of the employees who was working on my house insurance. I have ended up saving thousands of dollars through that simple move. They set up a phone meeting at the start ofevery year and give a review of coverages and answer questions! Super helpful! Consider me a very appreciative customer! Amy"
We responded:
"Thank you, Amy, for sharing your experience! I'm happy to know that our team has been able to provide you with excellent service and savings. It's great to hear that our local presence, combined with national support, has been beneficial for you. We’re always here to help with any questions or needs you might have. Thanks for choosing us!"
Profile photo of gabriel garcia

gabriel garcia

April 8, 2026

5  out of  5
rating by gabriel garcia
"They have a great team over here. Kelsie Paul had reached out after remembering we talked over a year ago and in great time as i was looking into a new quote. we went over some info and she was able to get me an amazing price. i was then contacted by the whole team all making sure i feel welcomed. i eventually got in contact with Jaclyn Miller where we set up a welcome call and we went over just an introduction for like 15 minutes. Turned out again to be in good timing as my truck needed a tow and she was very helpful in all the information i needed for my roadside coverage where i was last contacted by Zinnia Vargas making sure i was ok and to reach out if i needed more help. All in All very recommended group of people to have on my side."
We responded:
"Thank you, Gabriel, for sharing your experience! I'm happy to hear that Kelsie, Jaclyn, and Zinnia provided such attentive service and that our team could assist you with your insurance needs. It's wonderful to know you felt supported and welcomed throughout the process. If you ever need anything else, feel free to reach out!"
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Arthur Johnson

April 7, 2026

5  out of  5
rating by Arthur Johnson
"I would like to thank state farm for making sure I had the right price she went above and beyond thank you very much"
We responded:
"Arthur, thank you for your kind words! I'm happy to hear that you felt well taken care of and that we could assist you with the right pricing. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Heydie Santos

April 5, 2026

5  out of  5
rating by Heydie Santos
"I had a great experience working with this office! The team was very helpful, responsive, and made the whole process easy to understand. A special thank you to Penny Leschner, the Marketing Associate who helped me — even on Easter! She went above and beyond to answer my questions and make sure I found the best option for my needs. Excellent customer service and truly dedicated people. Highly recommend!"
We responded:
"Thank you, Heydie, for your wonderful feedback! I'm glad to hear that our team made your experience smooth and easy to understand. Penny is indeed a valuable part of our office, and I'm happy she could assist you so effectively, even on a holiday. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"